Terms & Conditions
Effective Date: July 1, 2026
Welcome to Shubhoshree Anusthan ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, https://shubhoshreeanusthan.in ("Website"), and the purchase of products available through our e-commerce platform.
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.
1. Business Information
Shubhoshree Anusthan
217/156, Sai Kutir
Allenganj, Prayagraj – 211002
Uttar Pradesh, India
Email: info@shubhoshreeanusthan.in
Phone: +91-9169749800
Website: https://shubhoshreeanusthan.in
2. Eligibility
By using this Website, you confirm that:
- You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into a binding agreement under applicable laws.
- The information you provide is accurate and complete.
3. Products and Services
Shubhoshree Anusthan offers a wide range of traditional Bengali cultural, religious, and ceremonial products, including but not limited to:
- Puja Samagri
- Brass Puja Items
- Boron Dala & Boron Dala Sets
- Bengali Wedding Essentials
- Topor & Mukut
- Sakha-Pola-Noa
- Artificial Gold-Plated Jewellery
- Cosmetics
- Bengali Sarees
- Men's Kurtas
- Blouses & Petticoats
- Bengali Panjika
- Festival Essentials
- Other Religious and Cultural Products
We reserve the right to modify, discontinue, or update products without prior notice.
4. Product Information
We strive to provide accurate descriptions, pricing, and product images.
However:
- Slight variations in color, size, packaging, or design may occur.
- Handmade and traditional products may have natural variations.
- Images are for illustrative purposes and may differ slightly from the delivered product.
5. Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices are inclusive of applicable GST unless stated otherwise.
- Prices may change without prior notice.
- Promotional offers are available for limited periods only.
6. Orders
An order is considered confirmed only after successful payment or confirmation (where Cash on Delivery is available).
We reserve the right to:
- Refuse any order
- Cancel suspicious or fraudulent orders
- Limit purchase quantities
- Cancel orders due to stock unavailability or pricing errors
If your order is cancelled after payment, the applicable refund will be initiated in accordance with our Refund Policy.
7. Payments
We accept payments through secure third-party payment gateways, including:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Digital Wallets
- Other payment methods available at checkout
We do not store your card details or banking credentials.
8. Shipping & Delivery
Orders are processed within our standard processing time, subject to product availability.
Delivery timelines may vary depending on:
- Delivery location
- Courier partner
- Weather conditions
- Public holidays
- Natural disasters
- Government restrictions
Delivery dates are estimates and are not guaranteed.
9. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Free shipping promotions may be offered from time to time and are subject to eligibility criteria.
10. Cancellation Policy
Customers may request cancellation before the order is dispatched.
Once an order has been shipped, cancellation may not be possible.
We reserve the right to cancel orders in cases including but not limited to:
- Product unavailability
- Payment failure
- Incorrect pricing
- Suspected fraud
- Incorrect customer information
11. Return & Refund Policy
Returns and refunds are governed by our separate Return & Refund Policy.
Products used for religious rituals, consumables, customized items, or products with broken seals may not be eligible for return unless they are defective, damaged, or incorrectly delivered.
Approved refunds will be processed through the original payment method within the applicable processing period.
12. User Accounts
When creating an account, you agree to:
- Provide accurate information.
- Maintain the confidentiality of your login credentials.
- Be responsible for all activities under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
13. User Conduct
You agree not to:
- Use the Website for unlawful purposes.
- Upload malicious software or viruses.
- Attempt unauthorized access to our systems.
- Interfere with Website functionality.
- Post false or misleading information.
- Infringe upon the intellectual property rights of others.
14. Intellectual Property
All content on this Website, including but not limited to:
- Logo
- Brand name
- Product images
- Product descriptions
- Website design
- Graphics
- Text
- Videos
- Icons
- Software
is the property of Shubhoshree Anusthan or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
15. Reviews & User Content
Customers may submit product reviews or feedback.
By submitting content, you grant Shubhoshree Anusthan a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content for promotional or business purposes.
We reserve the right to remove any content that is unlawful, offensive, defamatory, or inappropriate.
16. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
17. Limitation of Liability
To the fullest extent permitted by law, Shubhoshree Anusthan shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business.
- Delays caused by third-party logistics providers.
- Technical interruptions or Website downtime.
- Events beyond our reasonable control (Force Majeure).
Our total liability shall not exceed the value of the product purchased.
18. Force Majeure
We shall not be liable for failure or delay in performing obligations due to events beyond our reasonable control, including:
- Floods
- Earthquakes
- Fire
- Pandemic
- War
- Government restrictions
- Transportation disruptions
- Internet failures
- Power outages
19. Third-Party Links
The Website may contain links to third-party websites.
We are not responsible for the content, products, services, or privacy practices of such third-party websites.
20. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
21. Jurisdiction
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Prayagraj, Uttar Pradesh, India.
22. Changes to Terms
We reserve the right to amend or update these Terms at any time without prior notice.
The revised Terms will be posted on this page with an updated Effective Date.
Continued use of the Website after changes constitutes acceptance of the revised Terms.
23. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Shubhoshree Anusthan
217/156, Sai Kutir
Allenganj, Prayagraj – 211002
Uttar Pradesh, India
Website: https://shubhoshreeanusthan.in
Email: info@shubhoshreeanusthan.in
Phone: +91-9169749800
Additional Recommendation
For compliance with Indian e-commerce regulations, your website should also include separate pages for:
- Return & Refund Policy
- Shipping & Delivery Policy
- Cancellation Policy
- Privacy Policy
- Terms & Conditions
- Contact Us
- About Us
- Disclaimer
- Cookie Policy (if your website uses cookies or analytics)
Having these policies in place helps align your website with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDP Act).